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Overcoming Communication Barrier

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By Three Q PERMS on 17 October 2017

Understanding the role that language plays in creating barriers to healthcare is critical for healthcare systems that are experiencing an increasing range of culturally and linguistically diverse populations both amongst patients and practitioners.

 

When communicating the details of a diagnosis or treatment, it is crucial to convey accurately the likelihood of the associated risk factors. Always give the other person your complete attention to understand their point, we suggest the below 4 steps to overcome Communications Barrier at the workplace:

 

  1. Listen Properly

Always give the other person your complete attention to understand their point. This way, you will be able to avoid any misunderstandings, show the person you’re speaking with that you’re taking them seriously, and establishing respect between the two of you.

 

  1. Avoid Jargon

When you’re speaking in a group, always make sure to communicate in a way that everyone understands.If you don’t bother to make an effort to be understood, it will suggest that you don’t value that person’s understanding, which might hamper the performance of the whole team in the long run.  So the best way to avoid this is to cut down on jargon or entirely remove it from your speech.

 

  1. Keep an Open Mind

When there are several people working together in a stressful, competitive environment, this issue is compounded. This is why it’s crucial for you to keep an open mind and recognise that differences in perspective and understanding are natural. try to understand that a difference of opinion exists and let the matter go. In essence, you need to agree to disagree. Forcing your point on someone else never works.

 

  1. Be Aware of Cultural Differences

We live in a world that’s growing closer every day. People from different cultures, races, and religions work together in the same environment and are expected to get along. Cultural sensitivities differ from place to place and what you might consider wrong may be right from someone else’s viewpoint.

You can address this by asking for confirmation or opinions. This encourages people to be open with their concerns and would eventually lead to fewer misunderstandings.

 

In the end, everyone is capable of communicating effectively with others, you just need to know what pitfalls to avoid and how to overcome some of the most common communication barriers.

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